I just wanted to say how great the customer service is at this online quilt / fabric shop .
they had alot of volume on cyber monday (due to a killer sale, I might add) and sent an email to me saying that my items are just being shipped out, sorry for the delay and here is a $10.00 off coupon code for my next order for the trouble. Most other online shops (including a chain store starting with the letter J) has the same hold up with shipping on an every day basis and you don't hear a word from them, certainly not a discount. So I just wanted to give the fat quarter shop a big shout out of
THANK YOU FOR EXCELLENT CUSTOMER SERVICE!
fyi: I have no affiliation with them at all, I just like to give credit where credit is due just as much as I would call someone or a company that gives exceptional poor customer service.
Wow! That is so good and nice of you to let us know. I have ordered from them in the past with good results. lucky you for getting $10 off your next order....especially since you know there will be a next time!
ReplyDeleteglen